Chartwell (Chartwell Technology Inc.) has been making online games for the international market for 8 years now. Our primary products are casino, poker, bingo and mobile games. Chartwell does not operate any gaming sites, but instead we license complete software solutions to some of the biggest names in the gaming industry. We have offices in Calgary, Vancouver, London and Malta, with the bulk of the development work done in Calgary. Our team is technically elite, culturally diverse, fun loving and over 120 strong. We are profitable and debt-free. Check us out www.chartwelltechnology.com and TSX: CWH.
Why Choose Chartwell?
Entrepreneurial spirit
Fun, high energy and creative atmosphere
Flexible work hours
Unlimited career growth potential
Casual dress with a professional attitude working environment
Commitment to our staff, our clients and our quality work
As a Flash Game Artist/Animator you will be working as a member of the Games Team. Your assigned projects may come from any of our existing product areas such as Casino, Bingo, or Poker and may extend to new products areas and ideas. You will responsible for working primarily on development of new games by producing the Game art and or animation as specified by the Product Manager.
Primary Roles / Responsibilities:
Your role will include work in new games as well as providing animation to other artist’s games as required.
Your responsibilities will include mentoring your co-workers in areas where you bring expertise from your previous work experience. As a team member, you will be expected to contribute your ideas and input to improve and expand on current procedures and processes. You will be responsible for conducting code reviews for your peers as assigned by your Project Manager and providing feedback through peer performance reviews.
Your role will also require your participation in many stages in the development life cycle as assigned by your Project Manager. These may include the creation and maintenance of status reports and other forms of documentation as required.
As a member of the Games Team you will be invited to contribute ideas for new products for development. Your recommendations going forward for new tools and environments for development will also be welcomed.
Required Skills:
Advanced Flash skills
General hand-drawing experience
Character animation experience
General art/design skills
As well as additional skill sets that you can contribute based on your experience.
Desired skills:
Experience with 3D Animation
User-Interface design
Autodesk Maya (Formerly Alias Maya)
Adobe Illustrator
Adobe After Effects and or Premier Pro
PORTFOLIO REQUIRED
If you want to be part of a team that is developing cutting edge technology and changing the face of Internet entertainment apply online now. Thank you to all interested candidates for applying. Only those individuals being considered for an interview will be contacted.
Chartwell Games is seeking an Office Administrator/Accounts Clerk to handle the complete local Malta
office administration.
Primary Roles / Responsibilities:
General office management including arranging post, couriers, supplies ordering and
reception.
All necessary filing of information in an organized manner.
Maintain contract database; monitor changes to customer contracts.
Preparation of all bank payments for the Malta office
Verify details of business transactions; code and post all entries up to trial balance stage.
Reconcile suppliers' statements on a monthly basis.
Issue debtors' lists and statements and reconcile on a monthly basis.
Reconcile monthly bank statements
Prepare monthly accruals and prepayments, depreciation charges and other items
required for period end reporting.
Work on special projects within the financial accounting/reporting department as assigned.
Required Skills:
We are seeking an individual with a minimum of two to three years experience in a similar post that
enjoys a fast paced and deadline-oriented environment. You have proven problem-solving skills,
experience with prioritizing, and a strong aptitude towards detail. With excellent verbal and written
communication skills, you are able to work with minimum daily supervision. You are proficient with
computer applications, particularly with Microsoft Excel, Word and Outlook.
Education:
A Business administration diploma/A-Levels are required plus excellent command of English.
Experience in a similar administrative role is an asset.
The selected candidate will report to the company Controller. An attractive remuneration package
commensurate with qualifications and experience is being offered to the right candidate.
Interested individuals are requested to send an application together with a detailed Curriculum Vitae
to Chartwell Games International Limited, The Human Resource Manager, Suite 2, 4th Floor,
Portomaso Business Tower, St. Julian’s – PTM 01 or by email to mbailey@chartwelltech.com
All applications will be treated in strict confidence and should reach our offices by not later than the
30th of January 2008.
This is a key role within the organisation whose primary function is to manage clients through all aspects of the software delivery and maximise client revenue potential on an ongoing basis. As Chartwell has a fundamental principle of non-operation which is the very foundation of our business model, our only revenue comes through our clients success. It is the role of the AM to ensure profitable and happy customers.
Manage the client facing aspects of all the software delivery which will entail excellent client and internal communication and relationships with key teams who will be responsible for delivery of the product for the client.
Maximise revenue potential of Chartwell and exert as much control as possible over our revenue, within the parameters of our business model, through upselling, operational advice and guidance and general relationship management and business savvy.
Primary Roles / Responsibilities:
Manage software provision to Clients
Manage the client facing aspects of the delivery of Chartwell’s software from the commencement of the launch project and for the duration of the client life.
Work with project managers, product development, implementation teams in Calgary to ensure smooth process and results to clients including new client launch projects, client upgrades, patch deployments, escalated support issues, new feature releases
Manage clients through change request management process which incorporates all changes to the system however small (eg. Feature change) or large (eg. Custom product development)
Follow agreed corporate processes including Client Development Process, Software Development Process, project delivery process
Manage client expectations and perceptions of Chartwell
Act as the single/key point of contact from all Chartwell departments to the client.
Provide QA and development teams with necessary client requirements and clear understandable business documentation from which they will develop their own development and testing documentation to ensure smooth uncomplicated bug-free delivery.
Utilise standard MS Office tools as well as MS Project, Project Server and internal tracking and change management technologies such as Test Track and CVS.
Manage clients through the standard project milestones for client launches and upgrades which include the activities below. Internal departments will be coordinated through these steps by the Project managers, but the Account Manager will be in constant contact and support as such.
Sales handoff
Requirements documentation
Design
Project Plan – high level and detailed
Development
QA Testing
Staging deployment
Production deployment
Client revenue development
Maximise revenue and traffic to the client sites through operational guidance and advice including the following examples
Consultation / advice regarding marketing (from strategic level to implementation of initiatives) in terms both of the acquisition of new players (database and external) and the retention of existing players.
Business analysis – data mining, player profiles, player values – in conjunction with and with the permission of the client.
Demonstrate strong understanding of bonus and loyalty promotions to ensure clients are using them to maximum effectiveness
Ensure that the Chartwell software is presented on the client site in the best possible manner so as to ensure financial success and maximum player traffic.
Liaise with the sales team with regard to the upselling of additional products. Identify and communicate client requirements and product gaps which Chartwell software can fill.
Liaise with the product development teams with regard to product direction and timelines to ensure appropriate focus, priorities of the product development pipeline.
Client Relationships
Maintain excellent relationships with clients – which entails respect, ability to deliver, having the right contacts, and general social activities.
Hold regular meetings – for general management purposes as well as higher level strategic, directional meetings to ensure that clients are aware of and interested in new features, products. All meetings to be tracked with meeting minutes/notes issues within 48 hours of every meeting
Arrange initial and ongoing client training with the Corporate Trainer.
Stay on top of client support issues and requirements – so as to manage the clients expectations and also internal delivery schedules.
Client, Market and Business Intelligence and Communication
Business intelligence – identify common problems, requirements, trends across multiple clients and the industry at large, and communicate these to non-client facing teams in Calgary as appropriate.
Internal reporting and communication using all process and reports including distribution fo the Client Matrix
Work with internal departments so as to be able to keep clients fully up to date eg. Product mangers to understand direction of product, timelines etc, Project managers to understand status of launch/upgrade/patch etc
Perform project post-mortems to establish rights and wrongs so as to continuously evolve process. Document, communicate and implement results.
360 Degree Feedback – as the “eyes and ears” of the company, it is imperative to ensure feedback from clients, prospects and general marketplace is filtered through the organisation as appropriate including for example
Product development team and all product managers
Developers
Liaising with sales and client account management to ensure single voice
New media and graphics team
Marketing support team in Calgary
Through attending appropriate briefings, reading trade, legal and other publications, keeping market contacts etc, maintain ongoing, timely and continuous knowledge of all
End-customer types and their play habits.
Potential clients (betting/gaming operators and database companies)
Competitors
Legal status within UK and Europe
Product and Platform status and development
Global marketplaces
Use all knowledge as appropriate to influence strategic direction and product development of Chartwell Technology.
Excellent networking throughout the industry professional base so as to promote Chartwell and build relationships with potential clients.
Required Skills:
3+ years Account Management , High level Support or Project management experience within a B2B, technological and/or gaming environment
Good technical skills – ability to understand technologies such as Java, Flash, MS SQL and web development knowledge. Must be able to understand the workings of the Chartwell system and communicate that understanding to the clients
Ex-gaming operator or experience in supply side to gaming industry
Degree level education desirable
Self-starter, social, flexible attitude to traditional working hours, willing to travel. Ability to work in a fast-paced environment and skilled at multi-tasking and managing several clients internally.
Excellent communicator – both internally and externally to the company
If you want to be part of a team that is developing cutting edge technology and changing the face of Internet entertainment apply online now. Thank you to all interested candidates for applying. Only those individuals being considered for an interview will be contacted.
Fluency in English (written and spoken) is essential
Excellent customer service and communication skills
Internet savvy
Proficiency in MS Office tools (Word, Excel, Outlook, PowerPoint)
Ability to speak other languages is advantageous
Able to work 3 rotating shifts (24 x 7)
Able to start on short notice
Excellent Salary & Benefits Await the Right Candidates.
STRICTLY open to Singaporeans & PR’s only.
Interested Candidates please email detailed resume to hrdept@ecm.sg
Degree or Diploma/ Min A’ Level/ Relevant Work Experience
Background in Media Studies is advantageous
Preferably 2 years experience in a call centre environment
Requirements:
Good leadership qualities
Highly motivated and initiative driven
Ability to make quick and effective decisions
Ability to multi-task is a must
Fluency in English (written and spoken) is essential
Excellent customer service and communication skills
Internet savvy
Proficiency in MS Office tools (Word, Excel, Outlook, PowerPoint)
Ability to speak other languages is advantageous
Able to work 3 rotating shifts (24 x 7)
Able to start on short notice
Excellent Salary & Benefits Await the Right Candidates.
STRICTLY open to Singaporeans & PR’s only.
Interested Candidates please email detailed resume to hrdept@ecm.sg
Software Quality Assurance Analysts use analytical procedures to evaluate software products and integrated business solutions to confirm that programs function as expected, as well as identify problems and missing functionality.
You will be responsible for total quality of our gaming product. You possess a solid understanding of SDLC and attention to details. You are a methodical software tester with highly developed analytical skills and a passion for quality. You demonstrate initiative to work until job is done and to complete project milestones. You have good English communication skills.
Primary Roles / Responsibilities:
Review business requirements
Review software requirements
Participate in improving QA processes to deliver good quality product by giving feedback on existing and newly introduced processes
Participate in system design reviews for the determination of testing requirements
Participate in GUI design reviews for the determination of testing requirements
Create and maintain test plans and test cases for assigned projects
Execute Test, interpret test results, prioritize and report problems
Work with the development staff to resolve software testing issues
Consult with product managers and developers to determine software requirements
Document and track issues in the bug repository
Verify that bug fixes work and do not impact any other product functions
Provide status reports to QA Lead and QA Manager
Verify that project documentation is sufficiently detailed to support development of QA materials
Develop strong knowledge and understanding of the products assigned
Review test cases authored by team members
Assist team members with issues
Perform functional, system, regression, performance and acceptance testing using manual methods and testing tools
Perform server log file and database verification
Foster a learning environment where every team member is encouraged to provide ideas and suggestions leading to continuous improvement
Required Skills:
A minimum of 4 years experience in a software testing or quality assurance role
2 to 4 years experience with Testing Client Server, Web or N-Tier Applications.
Working knowledge with databases preferably with SQL Server.
Expert with at least one Bug Tracking System.
Some programming experience in C or C++.
Experience with test automation tools, preferably against a web-based application.
Familiarity with formal QA processes and best practices is a necessary requirement in conjunction with a proven record of continuous professional development
Previous experience leading a team or project
Excellent communication skills required
Excellent documentation skills required
Experience with different software methodology
Education:
Bachelor degree in Information Technology
Quality Assurance certification would be an asset
Knowledge of software structure and software development technologies and best practices would be an asset.
Experience with applications using the following technologies would be an asset:
C++, Flash, Java, XML, JSP, servlets, MS SQL Server, various Windows platforms as well as Linux or Unix environments
Knowledge of Gaming Software
Familiar with Poker
If you want to be part of a team that is developing cutting edge technology and changing the face of Internet entertainment apply online now. Thank you to all interested candidates for applying. Only those individuals being considered for an interview will be contacted.
The Systems Administrator (SysAdmin) works independently to manage and maintain all of Chartwell Technology's computer systems and network infrastructure. Working with the IT Support Specialist the SysAdmin aids, when necessary, in end-user support. The SysAdmin also has responsibility for the security of Chartwell's computing infrastructure and critical systems.
Primary Roles / Responsibilities:
Manage and monitor traffic on internal and external networks.
Install new networking related hardware.
Participate in selection of ISP's for external network connections.
Monitor performance of ISP's to ensure that SLA's are being achieved.
Monitor logs and processes of all internal and external servers including UNIX, Linux and Windows machines.
Ensure backups take place in accordance with Business Continuity plan.
Install/upgrade server hardware as required.
Ensure all software patches, services packs, and fixes are applied in a timely manner.
Monitor and manage security infrastructure including firewalls, remote access servers, and others.
Advise on best security practices for both internal and external systems and processes.
Required Skills:
Thorough working knowledge of Microsoft operating systems including Windows 2000/XP Pro, Server 2000, Server 2003, Exchange 2003, Project 2003/2007 and SharePoint 2003/2007. Thorough knowledge of UNIX and Linux operating systems including Red Hat Enterprise Linux, Solaris,
Suse Linux 10.x
Application knowledge of BIND DNS.
Excellent interpersonal skills.
Hands-on experience with Cisco, HP, 3Com, and Astaro switches and security products.
Education:
Post-secondary degree or technical diploma or 3-5 years SysAdmin experience in a similar role. Technical certifications an asset including, but not limited to; MCSE, CCNA, CISSP, GSEC, RHCE
If you want to be part of a team that is developing cutting edge technology and changing the face of Internet entertainment apply online now. Thank you to all interested candidates for applying. Only those individuals being considered for an interview will be contacted.
You want an opportunity to design and build great software from scratch. You are fluent in Java and are comfortable using SQL to create internet based applications. What you want is an opportunity to design and build great software from scratch. This means being involved at every phase of development from requirements to release.
You are equally enthusiastic about learning the other skills that are vital to creating a software team. Mentoring other developers and learning to lead a team are skills you are working towards.
Primary Roles / Responsibilities:
You will work with a small team of like-minded developers to create and maintain code in any one of three key areas:
Games Design and support of casino games software. In this role you will need to be comfortable delivering content over the web. You will be familiar with the intricacies of web protocols and Java based tools that enable web access.
Internal Infrastructure Design and support of the system architecture. Ensure the overall quality, reliability and scalability of our software. Recent projects have included creating internal tools for software monitoring, planning for upgrades to the database design and introducing new technology to the organization (e.g. AJAX). This is an opportunity to apply your knowledge of data structures and algorithms.
Cyberboss Design and support of the financial software needed to run a successful casino. The challenge is to create secure, highly scalable software that is extremely reliable. At the core of this product is the requirement for very high performance database operations utilizing SQL and Java. Previous experience with high volume financial transactions is an asset.
In all cases you will be called upon to use your knowledge of OOD to maintain existing code, create new code and conduct code reviews
Your role as a Java Developer will require your participation in many stages in the development life cycle as assigned by your Project Manager. These may include the creation and maintenance of design and software requirements documentation, in-code documentation, unit testing, performance testing, status reports and other related duties.
Required Skills:
You are familiar with Windows, Linux and UNIX operating systems.
Fluent in Java. Comfortable using Microsoft SQL with JDBC.
Familiar with Microsoft Project Server. Able to interact with staff and customers to define requirements. Able to translate requirements into a design that produces high quality efficient code.
Familiarity with the following technologies and tools is an asset: OOAD, XML/XSLT, Flash, JavaScript, UML, Junít and Ant.
Excellent spoken and written communication with management, team members and customers.
Our Joel Test Score: 8/12
Do you use source control?
Can you make a build in one step?
Do you make daily builds?
Do you have a bug database?
Do you fix bugs before writing new code?
Do you have an up-to-date schedule?
Do you have a spec?
Do programmers have quiet working conditions?
Do you use the best tools money can buy?
Do you have testers?
Do new candidates write code during their interview?
Do you do hallway usability testing?
If you want to be part of a team that is developing cutting edge technology and changing the face of Internet entertainment apply online now. Thank you to all interested candidates for applying. Only those individuals being considered for an interview will be contacted.
Software Quality Assurance Analysts use analytical procedures to evaluate software products and integrated business solutions to confirm that programs function as expected, as well as identify problems and missing functionality. Testing is primarily done from the product GUI, using the product in the same way users do in the field. There is a strong focus on documenting what has been tested and the results.
Primary Roles / Responsibilities:
Review business requirements
Review software requirements
Participate in system design reviews for the determination of testing requirements
Participate in GUI design reviews for the determination of testing requirements
Coordinate testing activities for assigned projects
Create, apply, and maintain test plans and test cases for assigned projects
Create missing test cases for assigned projects
Test, interpret test results, prioritize reported problems and product fixes
Perform regression testing on internal, beta, and production versions
Work with the development staff to resolve software testing issues
Review User Guides to ensure product documentation is technically accurate
Consult with product managers and developers to determine software requirements
Document and track issues in the bug repository
Verify that bug fixes work and do not impact any other product functions
Provide status reports to QA Manager, Project Manager and Client Account Manager
Verify that project documentation is sufficiently detailed to support development of QA materials
Coordinate appropriate test environments, equipment, etc.
Develop strong knowledge and understanding of the products assigned to test
Provide QA testing estimates
Review test plans authored by peers
Review test cases authored by peers
Review test cases results performed by peers
Assist junior members
Perform functional, system, regression, performance and acceptance testing using manual methods and testing tools
Perform server log file and database verification
Required Skills:
A minimum of 4 years experience in a software testing or quality assurance role
Experience with specific testing methods as required
Previous experience leading a team or project
Desired skills:
Quick Test Pro, Java, XML, JSP, servlets, MS SQL Server, various Windows platforms as well as Linux or Unix environments.
Education:
Relevant post secondary education or equivalent working experience
Quality Assurance certification would be an asset
If you want to be part of a team that is developing cutting edge technology and changing the face of Internet entertainment apply online now. Thank you to all interested candidates for applying. Only those individuals being considered for an interview will be contacted.
As a Flash game developer you will be working as a member of the Games Team. Your assigned projects may come from any of our existing product areas such as Casino, Bingo, or Poker and may extend to new products areas and ideas. You will responsible for working primarily on development of new games, enhancements, maintenance work on existing games as well as changes and improvements to our existing client infrastructure.
Primary Roles / Responsibilities:
Your role will also include work in upgrading existing code to newer versions of Flash as deemed necessary by Chartwell. Your responsibilties will include mentoring your co-workers in areas where you bring expertise from your previous work experience. These areas may include but are not limited to Actionscript 2.0/3.0 and Object-oriented design. As a team member, you will be expected to contribute your ideas and input to improve and expand on current procedures and processes. You will be responsible for conducting code/document/usability reviews for your peers as assigned by your project manager.
Your role as a Flash Developer will also require your participation in many stages in the development life cycle as assigned by your Project Manager. These may include the creation and maintenance of design and software requirements documentation, in-code documentation, unit testing, integration testing, overall performance testing, status reports and other forms of documentation as required.
As a member of the Games Team you will be invited to contribute ideas for new products for development. Your recommendations going forward for new tools and environments for development will also be welcomed.
Required Skills:
Intermediate level Flash Actionscript (as1, 2, 3) development, object-oriented program design, XML/XSLT, general web development tools and technologies, and usability design.
Nice to have:
Java, version control software, Resin/Apache
If you want to be part of a team that is developing cutting edge technology and changing the face of Internet entertainment apply online now. Thank you to all interested candidates for applying. Only those individuals being considered for an interview will be contacted.
Chartwell Technology is looking for a detail oriented Software Release Project Manager, to make an immediate impact and positive influence on the team. The qualified candidate will have 5+ years of previous release and deployment engineering work, have extensive experience with source control software or configuration management systems, approaches, and have a passion for solving problems.
In this role, you will be the central coordination point for the planning, integration, system test and deployment of new releases of the Chartwell Gaming System. The work is fast paced and requires leadership, passion, adaptability, excellent communication, strong interpersonal skills, great organization skills, attention to detail and self motivation. The role is highly cross-functional and succeeds not through positional authority, but rather through cooperation and influence.
Primary Roles / Responsibilities:
Function as a Release Project Manager.
In this role, you will be overseeing team activities for both the build and deployment engineers, be the liaison between various departments, and manage, develop, and maintain the Build & Deployment process. You will also be responsible for:
Responsible for managing the delivery of the software builds, and releases for multiple platforms
Directing the team in resolving software configuration management issues
Provides direction and expertise for branch creation and management
Provides direction and expertise for maintaining the Source Control Versioning system
Provides direction and expertise for managing multiple-branches, multiple projects
Manage the release process across environments
Maintain issue/action items log and report progress on critical issues
Attend weekly team meetings on multiple projects and work directly with teams located around the globe
Ensure effective controls and compliance for all production changes and access
The release project manager plans, organizes and drives deployment of new releases of the Chartwell Gaming System working in tandem with other project managers, engineering managers/leads, operations managers/leads, quality leaders, product managers, and their teams
Establishes and operates formal mechanisms to accept hand-off of completed projects for integration and system testing into software release trains
Communicate progress of release projects across organizational boundaries and levels from individual contributor to senior executive
Implement formal mechanisms to monitor progress, escalate issues, manage risks and control changes agreed upon plans
Motivate team members to ensure the prompt delivery of accurate information and issues for resolution
Continually drive enhancements to standard operating procedures and tools to improve efficiency, remove roadblocks, increase quality of output and adapting it to scale for explosive growth
Works cross functionally to improve application quality, reliability and performance
Required Skills / Competencies:
Ability to manage multiple projects simultaneously with competing priorities
Demonstrated knowledge of project management processes and tool usage
Solid knowledge and experience using a formal software development life cycle
3+ years of experience project managing complex software projects and releases
Skilled in team building techniques and meeting mechanics
Ability to handle conflicts well, and addresses issues directly
MS Windows, Office, Project
Proficiency using software version control (CM) systems
Issue/ticket tracking systems
Highly self-motivated and assertive
Organized, master of a million details
Pragmatic and creative in solving problems
Strong interpersonal and relationship management skills
Schedule flexibility, releases will require support outside of normal operational hours
Preferred Skills / Experience:
MS Engineering
Project Management Certification
Understanding of the industry standard software development methodologies, in particular agile methods
Experience in leading software development and release projects as past of a high-volume hosted web application developed in Java running on Unix/Linux
Knowledge of formal software control management practices and how to implement
Software CM using Win CVS and Subversion
Wiki collaboration systems
Software deployment with blade logic
Networking infrastructure, firewalls, routing, etc.
UNIX/Linux system administration
Data base administration
If you want to be part of a team that is developing cutting edge technology and changing the face of Internet entertainment apply online now. Thank you to all interested candidates for applying. Only those individuals being considered for an interview will be contacted.
Do you use source control? 
Can you make a build in one step? 
Do you make daily builds? 
Do you have a bug database? 
Do you fix bugs before writing new code? 
Do you have an up-to-date schedule? 
Do you have a spec? 
Do programmers have quiet working conditions? 
Do you use the best tools money can buy? 
Do you have testers? 
Do new candidates write code during their interview? 
Do you do hallway usability testing?
