Hosting
This level of managed service is intended for clients whose primary requirements are hosting and bandwidth, and includes the following:

• Hardware provided to meet the exact specifications required for optimum performance of the Chartwell Gaming System
• Reliable bandwidth from our secure co-location facility in Curacao
• All required third party software
• Basic configuration of the gaming system including games configuration, and the setting up of a bonus system
• Assistance in all required formalities including incorporation in Curacao, bank account set up and the gaming license application
• Hardware maintenance, monitoring and back-up
• 24 hour client support

Scope of Full Managed Services
With this level of service Chartwell will also manage all set-up and day-to-day activities of the online gaming operation. Although the client still holds the gaming license, their only responsibility is customer acquisition. Along with the Hosting services mentioned above Full Managed Services provide by Chartwell include:

• Provision of jurisdictional operating license and gaming sub-license
• Software Customization - Play for Real and Play for Fun versions
• Software Upgrades
• Hardware - Configuration, Monitoring, and Operation
• Internet Connectivity
• 24/7 Customer and end user Support
• Payment Processing
• Fraud detection and prevention
• Data Storage and Facilities
• Third Party Software
• Daily operations - Management and Accounting
• Reporting - Marketing, Gaming, Accounting, and Bonus